Your first yallo bill

Please note that your first bill will be considerably higher than usual. This is because a charge will be made for the subscription fees for the first two months as well as an activation fee.

Cost protection

Call barring, roaming and data options:
Read our tips to protect yourself from unwanted costs.

Youth protection

Today's mobile phones have many features that offer advantages to young people, but also come with risks. As part of an industry-wide initiative, Sunrise and yallo are actively involved in the topic of youth media protection.
You can find more about this topic on the Sunrise page

Unwanted commercial calls?

yallo automatically blocks the majority of unfair calls on its mobile networks and besides this offers customers the option to activate a free additional call filter, which further reduces the number of unfair advertising calls. To activate the additional call filter, the relevant settings can be changed in the myyallo customer account. The filter can also be deactivated from there at any time.

Need personal help?

Customer Service Chat at bottom right on yallo.ch/support

Monday – Friday: 9:00 – 20:00
Saturday and Sunday: closed

Customer Service Hotline

0900 00 44 88 (CHF 1.50/call)

Monday – Friday: 9:00 – 20:00
Saturday and Sunday: 10:00 – 19:00

My yallo – your personal account

You can access My yallo via yallo.ch or the yallo app:

· Bills and usage overview

· Cost control settings

· Bill payment settings

· Data privacy settings

Tip: Logging in on a regular basis pays off. On the deals page, you can find personalized offers just for you.