Welcome to yallo
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Mobile
Find all information related to your mobile subscription - including how and when your SIM card will be activated.
Internet
Find all information related to your internet subscription - including how to install your Internet Box.
TV
Find all information related to yallo TV - including how to install your yallo TV Box.
Good to know
Your first yallo bill
Please note that your first bill will be considerably higher than usual. This is because a charge will be made for the subscription fees for the first two months as well as an activation fee.
Cost protection
Call barring, Roaming and data options:
Read our tips to protect yourself from unwanted costs.
The yallo app – everything in your hand
Everything taken care of – simply and super fast. Download the free yallo app now:
Youth protection
Todayundefineds mobile phones have many features that offer advantages to young people, but also come with risks. As part of an industry-wide initiative, Sunrise and yallo are actively involved in the topic of youth media protection.
You can find more about this topic on the Sunrise page
Happy to help!
Need personal help?
Customer Service Chat at bottom right on yallo.ch/support
Monday through Friday: 9:00 a.m. – 8:00 p.m.
Saturday and Sunday: closed
Customer Service Hotline
0900 00 44 88 (CHF 1.50/call)
Monday through Friday: 9:00 a.m. – 8:00 p.m.
Saturday to Sunday: 10:00 a.m. – 7:00 p.m.
My yallo – your personal account
You can access My yallo via yallo.ch or the yallo app:
· Cost control settings
· Bill payment settings
· Data privacy settings
Tip: Logging in on a regular basis pays off. On the deals page, you can find personalized offers just for you.
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