Question 1

Conditions, Activation Fee & Fact Sheet

Accepted Answer

Unlimited internet (up to 1 Gbit/s) with Home Max Cable +TV worth CHF 100.–

Minimum contract duration: 24 months.

Subscriptions with a minimum contract duration can be cancelled no earlier than the end of the first month after this period has expired. Once the minimum contract duration has expired, the subscriptions may be cancelled with a notice period of 2 months at the end of each month.

Activation fee: CHF 99.– (Home Cable Box provided), unless stated differently in current offer above.

Service Fees & Product Fact Sheet

Question 2

Can I benefit from cable internet in my home?

Accepted Answer

Please check the availability of cable internet at your address. To use cable internet you need a cable outlet.

Question 3

Do I need a technician at home?

Accepted Answer

In some cases, a technician visit is required to check and activate your Home Cable service. If that’s the case, we’ll take care of everything for you.
You don’t need to do anything. We’ll automatically arrange a technician if needed. They will contact you a few days before your preferred activation date to schedule an appointment.
The visit is completely free of charge.

Question 4

Are there any additional fees?

Accepted Answer

No additional cable connection fee is charged. This is included. For customers who previously paid the cable connection fee separately (e. g. billing of ancillary costs or owner), the fee no longer applies. Please contact your landlord regarding this matter.

Question 5

I have ordered a cable internet product. Will my internet contract with my previous provider be automatically terminated?

Accepted Answer

No, you have to cancel the contract with your previous Internet provider yourself. Please note the notice periods here. Click for more info about the cancellation topic.

Question 6

I am an existing yallo customer, how do I benefit from the best price?

Accepted Answer

As an existing yallo customer you can always find the best offer in the Deals section of my yallo, check there to get the best deals for yourself and your close ones.

Question 7

More FAQs

Accepted Answer

Please click here for more FAQs.

TOP SPEED. NO LIMITS.

Home Max Cable +TV

Internet plan | Home Max Cable +TV

Surf at 1 Gbit/s

Activate in only 3 days

Watch more than 280 channels + 7 days replay on yallo TV

1 Gbit/s Top Speed

Activation in 3 days

yallo TV included

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