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eSIM: What is it and how to activate it?

All yallo Mobile Plans Support eSIM

Graphical representation of a pixelated SIM card

What is an eSIM?

The abbreviation eSIM stands for «Embedded SIM» card. This card is built directly into a device, such as a smartphone, a tablet or a laptop. An eSIM allows you to activate a mobile plan on these devices without inserting a physical SIM card.

Students sitting on stairs holding tablets and smart phones

Who can get an eSIM?

Most newer smartphones and tablets are eSIM compatible

Mobile plan and prepaid users can get an eSIM

Some devices even support multiple eSIM profiles

To connect your smartwatch to your existing yallo plan, get the smartwatch option

How to Get an eSIM?

For New Orders

Select the "eSIM" option when ordering your mobile subscription.
Once your mobile subscription is activated, find your eSIM QR code in your "My yallo" account.
Go to Settings > Mobile Network > Add Data Plan on your device and scan the QR code.
Follow the on-screen instructions to complete the setup.

For Existing Customers

Log into your "My yallo" account and request an eSIM under "My Settings" > "Switch to eSIM."
After completing the order, find your eSIM QR code in "My yallo."
Go to Settings > Mobile Network > Add Data Plan on your device and scan the QR code.
Follow the on-screen instructions to complete the setup.

Advantages of Using an eSIM

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No Physical SIM Card Needed
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Easy Activation
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Environmentally Friendly

FAQ

The eSIM comprises two components: the eSIM chip embedded in your device, which stores multiple profiles, and the eSIM profile, your personalized SIM information downloadable to your device.
Yes, you can transfer your number from a traditional SIM card to an eSIM in the same way you would when changing from one mobile network to another.
If you want to gift or sell an eSIM device, reset all settings on the device to delete the eSIM profile: Open "Settings" on your device. Select "General" > "Reset" and click "Erase All Content and Settings.“
You can re-download your eSIM profile for free using the same activation code from your "my yallo" account.
Immediately report to yallo support to block the SIM and eSIM profiles on your device.
Yes, you can switch between eSIM and physical SIM cards as needed. Contact yallo support for assistance.
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