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Since January 3, 2023, Sunrise has started phasing out the 2G network

The process of replacing old mobile communications standards with the new and more efficient generations forms part of the normal technological developments. Sunrise has long delayed the deactivation of 2G technology in order to give you the longest possible transition period. The 2nd generation mobile communications standard (2G: GSM, GPRS, EDGE, HSCSD), which is technologically outdated, is currently still in operation, but practically no longer used. Devices that only support the 2G standard (including certain 3G compatible devices) will gradually no longer be able to use the Sunrise network, starting on January 3, 2023.

What does this mean for you:

If you are still using a mobile phone/device that only supports 2G technology, you will have to exchange it by January 3, 2023.

To continue using the mobile service with yallo, a phone that supports 4G or 5G is required.

New phones (smartphones) are available at digitec, Interdiscount, MediaMarkt or other retail stores. If you are unsure whether your phone is affected, do not hesitate to visit a yallo store near you. We will also check your SIM card to ensure you can make full use of our services.