Question 1

Conditions, Activation Fee & Fact Sheet

Accepted Answer

Unlimited internet (up to 2.5 Gbit/s) with Home Supermax +TV worth CHF 100.–

Minimum contract duration: 24 months.

Subscriptions with a minimum contract duration can be cancelled no earlier than the end of the first month after this period has expired. Once the minimum contract duration has expired, the subscriptions may be cancelled with a notice period of 2 months at the end of each month.

Activation fee: CHF 99.– (Home Cable Box provided), unless stated differently in current offer above.

Service Fees & Product Fact Sheet

Question 2

Can I benefit from cable internet in my home?

Accepted Answer

Please check the availability of cable internet at your address. To use cable internet you need a cable outlet.

Question 3

Do I need a technician at home?

Accepted Answer

In some cases, a technician visit is required to check and activate your Home Cable service. If that’s the case, we’ll take care of everything for you.
You don’t need to do anything. We’ll automatically arrange a technician if needed. They will contact you a few days before your preferred activation date to schedule an appointment.
The visit is completely free of charge.

Question 4

Are there any additional fees?

Accepted Answer

No additional cable connection fee is charged. This is included. For customers who previously paid the cable connection fee separately (e. g. billing of ancillary costs or owner), the fee no longer applies. Please contact your landlord regarding this matter.

Question 5

I have ordered a cable internet product. Will my internet contract with my previous provider be automatically terminated?

Accepted Answer

No, you have to cancel the contract with your previous Internet provider yourself. Please note the notice periods here. Click for more info about the cancellation topic.

Question 6

I am an existing yallo customer, how do I benefit from the best price?

Accepted Answer

As an existing yallo customer you can always find the best offer in the Deals section of my yallo, check there to get the best deals for yourself and your close ones.

Question 7

More FAQs

Accepted Answer

Please click here for more FAQs.

BLACK Supermax +TV: 2.5 Gbit/s

Internet Plan | BLACK Supermax +TV

Fast and stable connectivity at 2.5 Gbit/s

Quick and easy activation starting from 3 days

Enjoy more than 300 channels & 7 days replay with yallo TV

Check availability at your address

0800 00 48 48

Conditions, Activation Fee & Fact Sheet

2.5 Gbit/s Top Speed

Easy activation starting from 3 days

yallo TV included

yallo TV

More than 300 channels in several languages of which over 70 are in Full HD and Dolby Digital

7 Days Replay: Play from the beginning, pause, fast-forward and rewind

Watch on up to 5 devices simultaneously

yallo Home Cable Box 2

Latest technology for up to 2.5 Gbit/s download & 100 Mbit/s upload

Best Wi-Fi 6 experience available (2.4 GHz / 5 GHz/ 6 GHz)

Secure Wi-Fi network (WPA2 encryption, integrated firewall)

Easy Plug & Play set-up

Cable technology

Everywhere

The best network coverage in the whole of Switzerland – no matter whether you're at home, in the city or in the countryside.

Optimal Wi-Fi

Connect and surf with as many devices as you want at the same time. An optimal wWi-Fi signal is assigned to all of your devices no matter which room you are in.

FAQ

Can I benefit from cable internet in my home?

Do I need a technician at home?

Are there any additional fees?

I have ordered a cable internet product. Will my internet contract with my previous provider be automatically terminated?

I am an existing yallo customer, how do I benefit from the best price?

More FAQs

Help

yallo Shops

My Account

Stay up to date

BLACK Supermax +TV: 2.5 Gbit/s

Internet Plan | BLACK Supermax +TV

Fast and stable connectivity at 2.5 Gbit/s

Quick and easy activation starting from 3 days

Enjoy more than 300 channels & 7 days replay with yallo TV

Subscription price

Check availability at your address

0800 00 48 48

Conditions, Activation Fee & Fact Sheet

2.5 Gbit/s Top Speed

Easy activation starting from 3 days

yallo TV included

yallo TV

More than 300 channels in several languages of which over 70 are in Full HD and Dolby Digital

7 Days Replay: Play from the beginning, pause, fast-forward and rewind

Watch on up to 5 devices simultaneously

yallo Home Cable Box 2

Latest technology for up to 2.5 Gbit/s download & 100 Mbit/s upload

Best Wi-Fi 6 experience available (2.4 GHz / 5 GHz/ 6 GHz)

Secure Wi-Fi network (WPA2 encryption, integrated firewall)

Easy Plug & Play set-up

Cable technology

Everywhere

The best network coverage in the whole of Switzerland – no matter whether you're at home, in the city or in the countryside.

Optimal Wi-Fi

Connect and surf with as many devices as you want at the same time. An optimal wWi-Fi signal is assigned to all of your devices no matter which room you are in.

FAQ

Can I benefit from cable internet in my home?

Do I need a technician at home?

Are there any additional fees?

I have ordered a cable internet product. Will my internet contract with my previous provider be automatically terminated?

I am an existing yallo customer, how do I benefit from the best price?

More FAQs

Help

yallo Shops

My Account

Stay up to date